When there is a new hamster in the house, don’t try to handle them immediately. Allow a couple of days or so for settling in. Chat away gently to get your pet used to the sound of your voice. It all helps.
It's important to handle your hamster from an early age so they get used to socialising.
When you think the right time has come, hold your hand in the cage so your hamster can smell you. It’s a good idea to wash your hands first, so you smell the same every time.
Your pet may walk onto your hand, or you can scoop them up gently with two hands. Keep your hands over the cage, a table or sofa in case there’s an escape attempt or they fall.
The more you play with and handle your hamster, the better. Confidence will rise and they’ll be happy to be handled.
Don’t wake your pets up to handle them. You wouldn’t like it, and nor will they. But unlike you, they may bite out of fear.
Different species of hamster can have different temperaments and may need slightly different treatment. Both species of Russian hamster are generally sensitive, so handle them with extreme care. Roborovski hamsters are usually very active and wriggly, and could make a break for it. Chinese hamsters, on the other hand, are often docile and may sit quietly.
Never pick hamsters up by the scruff of the neck – it puts pressure on the head and eyes and can cause injury.
Hamsters are colour blind.
Hamsters are crepuscular which means they are more active at twilight and they sleep during the day.
If you have a question, please email us or call us on 0800 413 969. Our dedicated consumer care team are available to answer any questions you may have. If you are concerned about the immediate health of your pet, please seek the advice of your vet as soon as possible.Email us