Newly-arrived gerbils like nothing better than to be left alone in their new home for the first few days. Let them settle in. Then you can start chatting to them. You won’t get any answers back, but your gerbils will be appreciative and it will help them get used to you. Only when your voice is familiar should you try picking them up.
Gerbils should be carefully handled from an early age so that they aren't easily frightened.
Hold your hand as a closed fist in the gerbilarium and see if a gerbil approaches. Then gently open your hand and let your gerbil scamper onto it or slide your hand underneath him. Finally, hold your gerbil in cupped hands.
Gerbils are Olympic-standard wrigglers and very good at jumping. So hold them over a table or a sofa or close to the floor or they could fall and hurt themselves.
Never pick a gerbil up by their tail: it is painful and distressing for them. The skin can often slip off leaving a raw, exposed stump that can go rotten.
Its whole body (including the tail) is covered in fur, which protects against sunburn.
Gerbils don't like water baths. They prefer to roll themselves in sand to get a shinier and smoother coat.
Gerbils love toys. And they get some much-needed exercise while all that playing is going on. So tubes, tunnels and playthings of all shapes and sizes are very welcome. Exercise wheels are fine too, but only solid models. Open ones can trap tails.
If you have a question, please email us or call us on 0800 413 969. Our dedicated consumer care team are available to answer any questions you may have. If you are concerned about the immediate health of your pet, please seek the advice of your vet as soon as possible.Email us